Latest News from the Zapiet team
Improvement
Zapiet - Pickup + Delivery
Zapiet - Rates by Distance

Week 31 • Theme compatibility, smoother setup and general bug fixes

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Shared by Merchant Support • August 01, 2025

Zapiet - Pickup + Delivery

  • We are now compatible out of the box with the Release theme.
  • We've fixed an issue where pickup locations weren’t appearing when trying to sort them manually. You can now reorder all locations as expected.
  • New merchants were seeing blank pages in the app admin. This has been resolved and everything now loads correctly.
  • Merchants on the Advanced and Pro plans were incorrectly seeing an error when using features with product variants. This has been fixed, and product variants are correctly available on the Advanced plan and above.
  • We've tidied up our single order view, and now all elements align for a smoother experience.
  • The 'Read more' button in our News Centre now opens the changelog website, so you can catch up on all updates more easily.
  • The Checkout widget and Delivery option widget theme cards are now available only for Shopify Plus stores and eligible development stores.

Zapiet - Rates by Distance

  • We've fixed a bug where only one character could be entered at a time when naming a rate.
  • Opening the settings page used to trigger a Google Maps API success message every time. Now, the key is only checked if it’s been changed.
  • The setup progress tracker is now accurate on all stores, so you can check your progress at a glance.
  • Previously, exceptions were incorrectly checking Shopify’s ‘Address Line 2’ field, which caused issues for some customers. This field is now excluded, and exceptions function as expected.
Improvement
Zapiet - Pickup + Delivery
Zapiet - Product Options
Zapiet - Rates by Distance
Zapiet Eats

Week 30 • Order errors, cleaner views and general bug fixes

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Shared by Merchant Support • July 25, 2025

Zapiet - Pickup + Delivery

  • Orders with a total value of over 10 million in any currency could not be opened in the order dashboard, with an error message incorrectly stating this was because the order was over 60 days old. This has now been resolved, and orders with large order totals can be opened without any errors.
  • Merchant using Zapiet - Pickup + Delivery rates experienced an issue where rates were not being added to shipping zones in Türkiye. This has been fixed, and rates will appear in all shipping zones now.
  • The date and time picker fields in the checkout widget are now aligned in the centre, and match the width of other elements for a cleaner, more consistent look.

Zapiet Eats

  • Internal staff emails previously showed the wrong year in the footer. This has been corrected, and the current year will now appear properly.

Zapiet - Rates by Distance

  • On the Plans page, chat and phone support were listed twice. The duplicate entry has been removed to keep things clear and clutter-free.

Zapiet - Product Options

  • If your store only supports one language, the language tab for your default language will now be hidden, making the interface tidier and more intuitive.
Improvement
Zapiet - Pickup + Delivery
New feature

New colour selector, widget management and general bug fixes

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Shared by Merchant Support • July 24, 2025

Improvements

  • Tired of tinkering with CSS? You can now customise your widget colours through our new colour picker feature in the Text and design page.
  • It’s now easier to manage widgets from the Themes and checkouts page. The Checkout delivery options widget and Thank you page widget now have their own sections, and we show which widgets require the Shopify Plus plan to enable.
  • Our changelog now opens our news center. New merchants will see the changelog in the dashboard, while existing merchants can still find it under the Support tab.
  • We've added support for Shopify's App Bridge Contextual Save Bar on the Last mile delivery and Route optimization pages in the Settings tab. This means you'll now get a reminder if you try to leave a page with unsaved changes, helping prevent accidental loss and making setup smoother.

Bug fixes

  • If you were using Zapiet - Product Options, product options weren't appearing on orders in the 'View orders' POS tile. This is now fixed, and all options will display as expected.
  • We've resolved an issue in Product date restrictions where selected items would not remain selected when moving between pages in pagination. Everything now remains selected when changing pages.
Improvement
Zapiet - Rates by Distance

New UI and setup guide, disable location feature and rate fixes

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Shared by Merchant Support • July 22, 2025

Improvements

  • We've updated the app's interface throughout. As well as updating our logo, we've made over a dozen tiny tweaks to improve clarity and overall usability.
  • The dashboard has also had a massive overhaul. The setup guide now tracks your progress more accurately, and you’ll find our changelog in the dashboard instead of in the support page.
  • We’ve updated the exceptions page for a cleaner design and a smoother experience.
  • You can now disable a location to prevent it from generating rates without removing any rates or deleting the location.
  • Previously, you could only search locations by the location name. The search bar now supports searching by postcode, province, and city.
  • The Google Maps API validity checker has also been updated. If any APIs are missing from your Google Maps Key, you’ll now see a clear message explaining what’s needed.

Bug fixes

  • We've fixed an issue where using the 'Driving route + Best route' or 'Driving route + Fastest route' distance calculations could result in missing or incorrect rates.
Improvement
Zapiet - Pickup + Delivery
Zapiet Eats

Week 29 • Widget optimisations, error messages and general bug fixes

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Shared by Merchant Support • July 18, 2025

Zapiet - Pickup + Delivery

  • The widget requires a cart form to work as expected. If your theme is missing the expected cart form, you'll now see a clear error message in the console.
  • Some stores were having trouble saving changes in the Local Delivery settings. This has now been resolved, and the settings will update as expected.
  • There was sometimes an error when adding product date restrictions by tag that no product tags exists in the store. This issue is now fixed, and all available tags will appear correctly.

Zapiet Eats

  • The widget has been optimised for better performance, making the transition from cart to checkout faster.
Zapiet - Product Options
Improvement

Save bar support, smoother editing and general bug fixes

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Shared by Merchant Support • July 16, 2025

Improvements

  • We've added support for Shopify's App Bridge Contextual Save Bar on the pages where we can create or edit an option. Now, if you try to leave with unsaved changes, you’ll get a reminder, helping you to avoid losing any work.

Bug fixes

  • We fixed a bug where reopening an option after navigating back to its option group caused the values and advanced settings to disappear. Everything now shows up properly without needing a refresh.
  • Opening an option and returning to the option group without editing no longer hides the other options. Everything now loads as expected right away.
  • Previously, typing Chinese characters into the 'Large text box' option on POS would only save the first character entered. This has now been resolved and all characters are saved.
Improvement
Zapiet Eats

Usage insights, POS update and general bug fixes

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Shared by Merchant Support • July 15, 2025

Improvements

  • You’ll now find a detailed breakdown of your usage charges on the Subscription page under Settings, including daily Google Maps usage and order totals.
  • Our Shopify POS tile has been updated to the latest Shopify version for improved stability.

Bug fixes

  • Searching for a staff member that doesn’t exist no longer causes the search field to disappear. The search bar will now remain visible so you can try again.
  • There was a display issue where the pickup distance was missing the measurement unit. This is now resolved and the miles or kilometres will now show correctly.
  • We fixed a formatting issue with short-distance pickups, so distances under one kilometre now appear as expected.
  • Previously, customers outside your time zone might have seen timeslots that had already passed. This has been fixed, and they’ll now see available dates and times based on your restaurant’s time zone.
  • Updating a menu name now also updates the menu title in your storefront.
  • When manually accepting orders, the 'Delay order' and 'Cancel order' buttons in the new order modal now correctly update the order status.
Improvement
Zapiet Eats
Zapiet - Rates by Distance
Zapiet - Product Options
Zapiet - Pickup + Delivery

Week 28 • Widget fixes, improved rates handling, and general bug fixes

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Shared by Merchant Support • July 11, 2025

Zapiet - Pickup + Delivery

  • Some stores that were on an older version of our widget experienced an issue where the widget would not load on the cart page. This has been fixed, but if your store was affected, please contact us to be updated to our latest version! If you're not sure which version you're on, please check our help guide for more information.
  • An issue affecting the 'Send test' and 'Preview template' buttons in Email Notifications has been resolved. You’ll now see the correct preview and can send test emails without any errors.

Zapiet Eats

  • We’ve updated the design of our internal emails for a cleaner look and better dark mode compatibility. These emails will now come from [email protected].
  • The customer information for draft orders will now contain the customers phone number.

Zapiet - Rates by Distance

  • We've added support for Shopify's App Bridge Contextual Save Bar on the pages where we can edit and create exceptions. Now, if you try to leave with unsaved changes, you’ll get a handy reminder, helping you avoid losing work and making setup smoother.

Zapiet - Product Options

  • Previously, there an issue where non-required textboxes with character limits were preventing products from being added to the cart, unless they were filled in. This has now been resolved, and products will add to cart as expected.
Improvement
Zapiet - Pickup + Delivery

Bulk restrictions by tag, easier saving and general bug fixes

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Shared by Merchant Support • July 09, 2025

Improvements

  • You can now bulk add Product date restrictions by product tag!
  • We've added support for Shopify's App Bridge Contextual Save Bar to more pages, including the Location page and Settings sections like Store Pickup, Local Delivery, Shipping, and Inventory. You’ll get a reminder to save if you try to leave with unsaved changes, helping you avoid accidental loss and making setup smoother.
  • Our updated Orkestro integration is now live, with improved performance and stability.

Bug fixes

  • Last mile delivery and Fleet management apps are now available on the Essential plan and above.
  • The Zapiet tiles are now available on Shopify POS on the Essential plan and above.
  • On POS, the status badge for 'Ready for pickup' orders is now changing from blue to green as expected, making it easier to manage your order workflow.
Improvement
Zapiet - Pickup + Delivery
Zapiet - Product Options
Zapiet Eats

Week 27 • Awtomic subscriptions, order view improvements and general bug fixes

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Shared by Merchant Support • July 04, 2025

Zapiet - Pickup + Delivery

  • New week, new integration! We're thrilled to announce we now integrate with Awtomic Subscriptions. With our date incrementation feature, you can ensure your customers receive their subscription orders on time, all the time. Learn more in our help article.
  • We’ve fixed a bug where our order fulfilment feature would still trigger even when your Shopify locations weren’t connected. This has now been resolved and orders will only be fulfilled once your Shopify locations are correctly linked to your Zapiet locations.
  • Available pickup slots weren't always being calculated correctly when pickup slot limits were enabled. This has been fixed and your timeslots will now accurately reflect your settings.

Zapiet Eats

  • Printed receipts now include the full delivery address, instead of just the street address.
  • There is now an open order count included in your restaurant order and draft order tabs, allowing you to track your remaining orders at a glance. We’ve also added a white background to the Orders and Draft Orders tabs to improve visibility.

Zapiet - Product Options

  • If a multi-option option was set to have a minimum number of selections, the POS tile would prevent further choices once the minimum was reached. You can now select additional options as intended.
  • New installs are now added to our free plan by default. Once you hit 20+ orders in one month, you will be prompted to move to our paid plan.