Latest News from the Zapiet team
Improvement
Zapiet - Pickup + Delivery
Zapiet - Rates by Distance
Zapiet Eats

Week 34 • Order monitoring, improved location management, and general bug fixes

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Shared by Merchant Support • August 22, 2025

Zapiet - Pickup + Delivery

  • We've introduced a new feature to monitor any orders that may have bypassed the widget. In Settings > Developers, you can now choose to have all orders placed through your Online Store checked, and receive an alert if any are missing the ZapietID.
  • The order export options in the 'Export to CSV' dropdown would stop working if you clicked outside the menu. This is now fixed, and you can open and close the modal without any issues.
  • The setup guide can now be closed and dismissed from the Dashboard page.
  • The description on the Orders page has been updated to give you a clearer idea of what the page does at a glance.

Zapiet - Rates by Distance

  • To make things clearer, disabled locations now show a “Disabled” label on the right, and we have removed the asterisks from the edit location page.
  • We've also fixed a bug preventing new locations from being saved.

Zapiet Eats

  • In the Todays Inventory modal, if a product with variants appeared on the next page, bulk-marking products as sold out would incorrectly mark all of its variants as sold out too. This has been fixed, and now only the selected variants will be updated.
  • We fixed an issue where reviews on a different page were not appearing in the filters. Pagination also now works as expected when you move to another page, apply a filter, and then remove it.

Improvement
Zapiet Eats
Zapiet - Rates by Zip Code
Zapiet - Rates by Distance
Zapiet - Product Options
Zapiet - Pickup + Delivery

Week 33 • Clearer feature availability, emoji support and general bug fixes

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Shared by Merchant Support • August 15, 2025

Zapiet - Pickup + Delivery

  • Features that require a specific plan are now disabled both visually and functionally if unavailable, with a clear message explaining why. Features exclusive to Shopify Plus are also now hidden for non-Plus merchants.
  • Merchants on a custom plan may have seen an error where all pages in the app were showing a 500 error. This has been fixed, and all pages in the app are now accessible.
  • We've resolved an issue where the Zapiet API key could not be copied.
  • Pagination limits set for the widget no longer affect the POS app tile. This means you can now limit the number of locations shown at checkout while still displaying all locations in POS.
  • When using custom pickup slots and different pickup slots for each day of the week, the “View order report” button in the modal was not opening the report. This has been fixed, and the reports now open as expected.

Zapiet - Rates by Distance

  • Notifications for missing information now appear in yellow instead of red, making them clearer without feeling like urgent errors.

Zapiet - Rates by Zip Code

  • Store names that contain emojis are now fully supported.

Zapiet Eats

  • You can now choose whether the order notes field in the widget is hidden behind a toggle or shown in full by default. You can find this option in the Settings > Text and Design tab.
  • We’ve fixed several issues on the Customer Feedback reports:
    - Reviews are no longer duplicated when the order is long enough to open in the “View” modal.
    - Customer names and dates now fit neatly in the table, and you can move around the page without layout issues.
    - Pagination now works correctly, so you’ll only see the orders for the page you select.
  • When using the Todays Inventory modal, closing it will now clear any saved filters so your results are accurate next time you open it.

Zapiet - Product Options

  • The POS tile description has been updated to “Add options” for better clarity.
Improvement
Zapiet - Pickup + Delivery
Zapiet - Product Options
Zapiet - Rates by Distance

Week 32 • Status monitoring, Croatian language support and general bug fixes

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Shared by Merchant Support • August 08, 2025

Zapiet - Pickup + Delivery

  • You can now quickly check which widgets are active on your theme, right from the homepage.
  • The mobile app was causing some unwanted horizontal scrolling. We’ve removed the extra padding so everything stays within the screen.
  • The CSV order export was incorrectly displaying an order total of -1 for recent orders, and in some exports, customer names were missing. Both issues have now been resolved, and exports include the correct totals and customer names.
  • Croatian is now available in the initial setup guide, and under Settings > Languages.

Zapiet - Rates by Distance

  • On the Support page, we've fixed our logo so it appears as expected.

Zapiet - Product Options

  • When creating or editing an option, you’ll now stay on the edit page after saving.
  • We’ve fixed an issue where a newly created option group wasn’t saving at first on new installs. Everything now saves on the first go.
Improvement
Zapiet - Pickup + Delivery
Zapiet - Rates by Distance

Week 31 • Theme compatibility, smoother setup and general bug fixes

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Shared by Merchant Support • August 01, 2025

Zapiet - Pickup + Delivery

  • We are now compatible out of the box with the Release theme.
  • We've fixed an issue where pickup locations weren’t appearing when trying to sort them manually. You can now reorder all locations as expected.
  • New merchants were seeing blank pages in the app admin. This has been resolved and everything now loads correctly.
  • Merchants on the Advanced and Pro plans were incorrectly seeing an error when using features with product variants. This has been fixed, and product variants are correctly available on the Advanced plan and above.
  • We've tidied up our single order view, and now all elements align for a smoother experience.
  • The 'Read more' button in our News Centre now opens the changelog website, so you can catch up on all updates more easily.
  • The Checkout widget and Delivery option widget theme cards are now available only for Shopify Plus stores and eligible development stores.

Zapiet - Rates by Distance

  • We've fixed a bug where only one character could be entered at a time when naming a rate.
  • Opening the settings page used to trigger a Google Maps API success message every time. Now, the key is only checked if it’s been changed.
  • The setup progress tracker is now accurate on all stores, so you can check your progress at a glance.
  • Previously, exceptions were incorrectly checking Shopify’s ‘Address Line 2’ field, which caused issues for some customers. This field is now excluded, and exceptions function as expected.
Improvement
Zapiet - Pickup + Delivery
Zapiet - Product Options
Zapiet - Rates by Distance
Zapiet Eats

Week 30 • Order errors, cleaner views and general bug fixes

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Shared by Merchant Support • July 25, 2025

Zapiet - Pickup + Delivery

  • Orders with a total value of over 10 million in any currency could not be opened in the order dashboard, with an error message incorrectly stating this was because the order was over 60 days old. This has now been resolved, and orders with large order totals can be opened without any errors.
  • Merchant using Zapiet - Pickup + Delivery rates experienced an issue where rates were not being added to shipping zones in Türkiye. This has been fixed, and rates will appear in all shipping zones now.
  • The date and time picker fields in the checkout widget are now aligned in the centre, and match the width of other elements for a cleaner, more consistent look.

Zapiet Eats

  • Internal staff emails previously showed the wrong year in the footer. This has been corrected, and the current year will now appear properly.

Zapiet - Rates by Distance

  • On the Plans page, chat and phone support were listed twice. The duplicate entry has been removed to keep things clear and clutter-free.

Zapiet - Product Options

  • If your store only supports one language, the language tab for your default language will now be hidden, making the interface tidier and more intuitive.
Improvement
Zapiet - Pickup + Delivery
New feature

New colour selector, widget management and general bug fixes

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Shared by Merchant Support • July 24, 2025

Improvements

  • Tired of tinkering with CSS? You can now customise your widget colours through our new colour picker feature in the Text and design page.
  • It’s now easier to manage widgets from the Themes and checkouts page. The Checkout delivery options widget and Thank you page widget now have their own sections, and we show which widgets require the Shopify Plus plan to enable.
  • Our changelog now opens our news center. New merchants will see the changelog in the dashboard, while existing merchants can still find it under the Support tab.
  • We've added support for Shopify's App Bridge Contextual Save Bar on the Last mile delivery and Route optimization pages in the Settings tab. This means you'll now get a reminder if you try to leave a page with unsaved changes, helping prevent accidental loss and making setup smoother.

Bug fixes

  • If you were using Zapiet - Product Options, product options weren't appearing on orders in the 'View orders' POS tile. This is now fixed, and all options will display as expected.
  • We've resolved an issue in Product date restrictions where selected items would not remain selected when moving between pages in pagination. Everything now remains selected when changing pages.
Improvement
Zapiet - Rates by Distance

New UI and setup guide, disable location feature and rate fixes

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Shared by Merchant Support • July 22, 2025

Improvements

  • We've updated the app's interface throughout. As well as updating our logo, we've made over a dozen tiny tweaks to improve clarity and overall usability.
  • The dashboard has also had a massive overhaul. The setup guide now tracks your progress more accurately, and you’ll find our changelog in the dashboard instead of in the support page.
  • We’ve updated the exceptions page for a cleaner design and a smoother experience.
  • You can now disable a location to prevent it from generating rates without removing any rates or deleting the location.
  • Previously, you could only search locations by the location name. The search bar now supports searching by postcode, province, and city.
  • The Google Maps API validity checker has also been updated. If any APIs are missing from your Google Maps Key, you’ll now see a clear message explaining what’s needed.

Bug fixes

  • We've fixed an issue where using the 'Driving route + Best route' or 'Driving route + Fastest route' distance calculations could result in missing or incorrect rates.
Improvement
Zapiet - Pickup + Delivery
Zapiet Eats

Week 29 • Widget optimisations, error messages and general bug fixes

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Shared by Merchant Support • July 18, 2025

Zapiet - Pickup + Delivery

  • The widget requires a cart form to work as expected. If your theme is missing the expected cart form, you'll now see a clear error message in the console.
  • Some stores were having trouble saving changes in the Local Delivery settings. This has now been resolved, and the settings will update as expected.
  • There was sometimes an error when adding product date restrictions by tag that no product tags exists in the store. This issue is now fixed, and all available tags will appear correctly.

Zapiet Eats

  • The widget has been optimised for better performance, making the transition from cart to checkout faster.
Zapiet - Product Options
Improvement

Save bar support, smoother editing and general bug fixes

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Shared by Merchant Support • July 16, 2025

Improvements

  • We've added support for Shopify's App Bridge Contextual Save Bar on the pages where we can create or edit an option. Now, if you try to leave with unsaved changes, you’ll get a reminder, helping you to avoid losing any work.

Bug fixes

  • We fixed a bug where reopening an option after navigating back to its option group caused the values and advanced settings to disappear. Everything now shows up properly without needing a refresh.
  • Opening an option and returning to the option group without editing no longer hides the other options. Everything now loads as expected right away.
  • Previously, typing Chinese characters into the 'Large text box' option on POS would only save the first character entered. This has now been resolved and all characters are saved.
Improvement
Zapiet Eats

Usage insights, POS update and general bug fixes

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Shared by Merchant Support • July 15, 2025

Improvements

  • You’ll now find a detailed breakdown of your usage charges on the Subscription page under Settings, including daily Google Maps usage and order totals.
  • Our Shopify POS tile has been updated to the latest Shopify version for improved stability.

Bug fixes

  • Searching for a staff member that doesn’t exist no longer causes the search field to disappear. The search bar will now remain visible so you can try again.
  • There was a display issue where the pickup distance was missing the measurement unit. This is now resolved and the miles or kilometres will now show correctly.
  • We fixed a formatting issue with short-distance pickups, so distances under one kilometre now appear as expected.
  • Previously, customers outside your time zone might have seen timeslots that had already passed. This has been fixed, and they’ll now see available dates and times based on your restaurant’s time zone.
  • Updating a menu name now also updates the menu title in your storefront.
  • When manually accepting orders, the 'Delay order' and 'Cancel order' buttons in the new order modal now correctly update the order status.