Latest News from the Zapiet team
Improvement
Zapiet - Pickup + Delivery
Zapiet - Product Options
Zapiet - Rates by Zip Code
Zapiet Eats

Week 20 • Improved delivery order details, checkout widget, translated rates, and general bug fixes

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Shared by Merchant Support • May 16, 2025

New week, more updates! 🤩

Zapiet - Pickup + Delivery

We fixed an issue on the checkout widget where changing the location after selecting a delivery date would keep the previously selected (and potentially unavailable) date. The widget now correctly resets to the first available date when switching methods or locations.

Zapiet Eats

Until now, the app only showed basic delivery details when viewing orders in Shopify. We've enhanced this by adding more helpful information—like the delivery location name, address, postal code, and country code—so you have everything you need at a glance.

Zapiet - Product Options

We fixed an issue where the widget wouldn’t load on the product page if an option name included quotation marks (“). It now loads as expected, even when quotation marks are used.

Zapiet - Rates by Zip Code

  • On the Shopify Functions version of the rates, an issue caused the primary language rate description to stay hidden when the translated rates feature was disabled. The issue has been resolved, and the description now displays as expected when the feature is disabled.
  • An issue was preventing users from switching to other sections after creating a new zone unless the zone page was first closed. This has now been fixed, and it's once again possible to navigate freely without needing to exit the zone page first.
Improvement
Zapiet - Pickup + Delivery

New widget icons, improved checkout widget information, Shopify’s save bar implementation, and general bug fixes

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Shared by Merchant Support • May 14, 2025

Our beloved app got even better! 🤩

Improvements

  • We've updated the default icons in our cart widget with a cleaner, more modern design to improve clarity and create a more consistent visual experience. New icons can be selected in the app’s Text and design settings. Give it a try!
  • Our checkout widget now shows state, region, or province information for countries that use this format (like Canada), making order finalization smoother and more intuitive.
  • We've added support for Shopify's App Bridge Contextual Save Bar on selected pages with form inputs. This means you'll now get a reminder if you try to leave a page with unsaved changes, helping prevent accidental loss and making setup smoother and more reliable.

Bug fixes

  • Previously, using emojis would cause an error and delete the template. As our notification templates don’t currently support emojis, we've improved our error handling. Now, if an emoji is included, the app will flag it so you can adjust the template without losing your work.
  • In the POS app, an error occurred when one location was set to use 'specific products' and another used 'specific tags'—this prevented scheduling orders for products with specific tags, for both pickup and delivery. The issue has now been fixed.
  • Previously, if you had used the postal code logs feature on a higher-tier plan, switching to the Essential or Advanced plan would make it seem like the logs had disappeared—with no indication why. We've fixed this, and the reports page now shows a prompt letting you know that the logs are hidden due to your current plan tier.
Improvement
Zapiet - Rates by Zip Code

Shopify’s save bar implementation, zone page and setup guide bug fixes

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Shared by Merchant Support • May 13, 2025

Improvements

We've added support for Shopify's App Bridge Contextual Save Bar on app pages with form inputs. This means you'll now get a reminder if you try to leave a page with unsaved changes, helping prevent accidental loss and making setup smoother and more reliable.

Bug fixes

  • Stores using the Carrier-calculated version of the rates ran into an issue where newly created zones appeared with missing details. This has now been fixed—zones will correctly retain all the information added to them.
  • We’ve improved the logic behind the setup guide to more accurately reflect your progress. Previously, some steps were marked as completed even when they hadn’t been. Now, each step will only be marked as done once the required action has actually been completed.
Improvement
Zapiet Eats

Week 19 • Payment method improvement, order processing, and general bug fixes

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Shared by Merchant Support • May 09, 2025

Zapiet Eats

  • You can now see the payment method used to complete an order directly in the app. This makes it easier for you and your staff to review orders and take action if an order isn’t fully paid.
  • Some stores were seeing an ‘Unauthorized / 403’ error after staying on certain pages for an extended time. We've resolved the issue, and the app will now remain error-free no matter how long the page is open.
  • We’ve fixed the issue that caused the order dashboard to load slowly or not show any orders. Everything is working smoothly now, and orders are appearing on the dashboard as expected.
  • Previously, when scheduling an order, the modal showed a date range, even though the app could only save a single date. This has been corrected, and the modal now only allows one date to be selected when scheduling orders.
  • Receipts were incorrectly showing the time in GMT instead of the store’s local time. This has been fixed, and receipts now display the correct local times.
Improvement
Zapiet - Rates by Distance

Improved error messages, languages, translations, distance calculation, and log page bug fixes

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Shared by Merchant Support • May 07, 2025

Improvements

We’ve improved the error messages that appear when creating a new location in the app. These updates make it easier to understand what’s missing or needs to be corrected, helping streamline the setup process and reduce confusion along the way.

Bug fixes

  • We’ve fixed an issue where newly added languages in your Shopify store weren’t showing up in the app, which made it difficult to create translated rate names. Now, any new languages you add in Shopify should appear in the app without a problem.
  • An issue that prevented saving rate names in secondary languages has been resolved. Rate names can now be saved in both primary and secondary languages as expected.
  • Previously, when using the ‘Straight line’ distance calculation, settings like ‘Avoid highway’, ‘Avoid tolls’, and ‘Avoid ferry’ were still visible—even though they only apply to the ‘Driving route’ method. These extra options are now correctly hidden when ‘Straight line’ method is selected, making the setup cleaner and less confusing.
  • Using the search bar on the Logs page used to clear any active date range filters, making it difficult to combine both. That’s now been fixed and the date filters remain in place when searching, allowing for smoother filtering and search.
New feature
Improvement
Zapiet - Product Options

New option type—color picker, and dropdown option bug fix

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Shared by Merchant Support • May 07, 2025
  • We’re excited to let you know that you can now offer your customers even more ways to personalize their products with our new color picker option! It’s a simple way to add more flexibility and enhance the shopping experience.
  • Previously, when using the dropdown option with three color choices, only one would show up in the cart and at checkout. This issue has now been fixed—all selected colors are now correctly displayed both in the cart and during checkout.
New feature
Improvement
Zapiet - Pickup + Delivery
Zapiet - Product Options
Zapiet - Rates by Distance
Zapiet Eats

Week 18 • Automated order exports, address population, rate calculation, and general bug fixes

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Shared by Merchant Support • May 01, 2025

This week we bring you more interesting updates!

Zapiet - Pickup + Delivery

  • We’re happy to share that you can now use automated order exports to schedule daily or weekly CSV reports delivered straight to your inbox. Choose specific days, set the delivery time based on your store’s time zone, select which delivery option to include, and customize how often reports are sent. Give it a go!
  • We resolved an issue where local delivery addresses weren’t prepopulating at checkout. This is now working as expected.

Zapiet Eats

  • Previously, when using maximum driving distance for delivery areas, the app incorrectly applied the maximum radius value instead. This has now been fixed, and the correct validation method is being used.
  • There was an issue with the rate estimate feature miscalculating delivery times. It's now been fixed, and the estimates are accurate once again.

Zapiet - Product Options

  • When editing an option from the Option Group tab, the app now shows a warning to let you know that any changes will affect all Option Groups using this option.
  • We resolved an issue where the ‘Add to cart’ button was unlocked before required options were selected, allowing products to be added prematurely. With the fix in place, customers now need to select all required options before adding a product to the cart.
  • We fixed an issue that affected new app installs, where the option name field wasn’t responsive. You can now add option names without any trouble.

Zapiet - Rates by Distance

We’ve optimized the images used in the app, resulting in faster load times and improved performance.

Improvement
Zapiet Eats

Product date restrictions, widget improvements, bundles, translations, report page, and general bug fixes

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Shared by Merchant Support • April 30, 2025

Improvements

  • Great news! The app now supports product date restrictions for specific restaurants. This means merchants can keep a single menu and mark certain products as unavailable on specific dates—like during peak seasons when some items aren’t offered. Feel free to give it a try!
  • You can now see the distance from the customer’s current location to the restaurant’s delivery address—right in the widget!
  • The distance shown in the pickup section of the widget is now displayed in black (instead of red) to better match the app’s UI.
  • The app now loads more locations as users scroll through the widget, replacing the previous pagination approach for a smoother browsing experience.
  • Need help? You can now reach our support team faster by clicking the ‘Get Support’ button in the top-right action menu, either in the app or on the Apps and Sales Channel page.

Bug fixes

  • Previously, translated restrictions and allergens weren’t displaying correctly on the online store. That issue has now been fixed, and translations are showing as expected!
  • Bundles are now properly tracked in Today’s Inventory. Previously, set limits weren’t enforced, which allowed customers to add more bundles than were in stock—but that’s now been fixed.
  • We’ve fixed an issue where translation keys were showing instead of proper text when staff accounts without the right permissions accessed certain pages, including order payment status pages. The correct wording now appears as expected.
  • An issue that caused restaurant tags to occasionally not save or delete properly has been fixed. Tags can now be saved and removed as expected!
  • Some stores ran into an issue on the reports page where a blank screen appeared when filtering by a January date range and switching locations. That’s now been fixed, and the report filters are working as expected!
  • There was an issue where the reports page would display incorrect information. Our team investigated the issue and resolved it, so the reports page is now showing the correct data.
  • We’ve fixed an issue where a server error appeared after installing the app and selecting a plan. Installations should now work as expected.
Improvement
Zapiet - Product Options
Zapiet - Product Rates
Zapiet Eats

Week 17 • Phone number validation, today’s inventory permission, support widget, and changelog translation keys bug fixes

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Shared by Merchant Support • April 25, 2025

Zapiet Eats

  • Previously, merchants saw a generic “Error creating order” message, which prevented them from completing the order. The issue occurred when phone numbers didn’t pass Shopify’s validation—usually because the country code was added twice. This has now been resolved: if the phone number is entered incorrectly, the widget will reopen with the field highlighted and a clear error message to guide the user.
  • To view ‘Today’s inventory’ users no longer need the ‘Menus’ permission. Previously, both the ‘Manage product inventory’ and ‘Menus’ permissions were required, but this has now been fixed.

Zapiet - Product Options

The support widget inside the app wasn’t showing existing conversations after a page refresh, making it hard to find ongoing chats. This has been fixed, and existing conversations now display correctly in the widget.

Zapiet - Product Rates

When viewing changelogs, translation keys were showing instead of the actual text for the publisher name and changelog title. This has now been fixed, and the correct text is displayed as expected.

Improvement
New feature
Zapiet - Pickup + Delivery

Product variants, order pagination, improved locations UI, POS, email notifications, and general bug fixes

Merchant Support avatar
Shared by Merchant Support • April 23, 2025

Improvements

  • Exciting news! We now support the ability to add product variants to all of the location settings (pickup and delivery) and shipping. You can configure them when setting up product availability—specific product, product date restrictions, or product-specific preparation times. Give it a try!
  • When viewing an order, you can now quickly switch to the previous or next order without leaving the page, making order management smoother and more efficient!
  • No more scrolling through endless product lists when setting up your locations! We've redesigned how product availability, product date restrictions, and product-specific preparation times are displayed. You can now use a handy show/hide button to expand these settings, making the setup process smoother.
  • Merchants with additional locations can now upgrade or downgrade their plan directly from the Subscriptions page without contacting our support. If the new plan has a lower location limit, a pop-up will appear explaining the extra monthly charge per extra location, with an option to confirm and approve the charges.

Bug fixes

  • Previously, duplicating locations would bypass the location limit set by the subscription plan. This has been fixed and location duplication now respects the limits included in your plan.
  • When creating a new location without a postal code, the error message wouldn’t appear if you were further down the page when trying to save. That’s now been fixed—the page will smoothly scroll to the top when the “Add a postal code” message is triggered, so it’s always visible no matter where you are on the page.
  • The ‘View your order’ button did not display correctly in our Out for delivery notification email. This was resolved and the delivery email is now working as expected.
  • Previously, if an order failed to be delivered to a Last Mile Delivery provider due to a 'failed to parse schema' error, no email notification was sent to the merchant. That’s now been fixed—if this error happens, the app will send an email to notify the merchant right away.
  • There was an issue on the POS app where, after applying multiple filters, it was no longer possible to exit the tile without going back through each filter. The issue has been resolved, and it’s now possible to exit the tile with a single click.