Latest News from the Zapiet team
Improvement
Zapiet - Pickup + Delivery

Week 5 • Translation, notification, and POS bug fixes

Merchant Support avatar
Shared by Merchant Support • January 31, 2025
  • Previously, when a non-default language was selected in the online store, some parts of the widget, checkout, and order status were still displayed in the default language. This issue has been fixed, and the correct language is now applied throughout the app.
  • There was an issue where internal notifications were sent without product information. Our team has fixed this, and notifications now include all the required details.
  • We resolved an issue in the POS app where blackout dates weren’t correctly added on Apple iOS devices. Blackout dates now work as expected across all devices.
Improvement
Zapiet Eats

GraphQL and App Bridge updates, staff account improvements, and general bug fixes

Merchant Support avatar
Shared by Merchant Support • January 30, 2025

Improvements

  • Our app was updated to use Shopify’s GraphQL Admin API, which is now Shopify’s preferred technology for building APIs. This shift ensures that our app aligns with Shopify’s latest requirements and moves away from the legacy REST API. By adopting GraphQL, we’re able to provide a more efficient, stable, and future-proof experience for your store.
  • We’ve updated the app to use the latest version of the App Bridge API, so now the modal content loads instantly instead of taking a few seconds to open.
  • We've added a new permission for staff accounts that allows them to manage product inventory.

Bug fixes

  • Our Bundles feature had a few issues, like the infinity spinner, bundles not displaying products or images, and bundles not being added to the menu. The good news is, our team has fixed everything, and bundles are now working correctly!
  • The app experienced slow loading on Shopify mobile app. The issue was resolved and the app now loads considerably faster.
  • We resolved the issue where an error message appeared when trying to proceed to the checkout page. Checkout is now working as expected.
  • We fixed an issue where the reports page incorrectly showed the number of canceled orders.
  • When a staff account was used to open a restricted page, the blank page would open. The issue was resolved and the correct permission overview page is now opened, clearly outlining which permissions the staff account has.
  • We fixed an issue where deactivated staff accounts couldn’t access the app if the ‘Automatically grant order permission’ setting was enabled. Now, deactivated staff using the enabled domain can still access orders as expected.
  • The issue where today’s inventory was showing a blank page instead of a detailed list of products has been resolved.
Improvement
Zapiet - Pickup + Delivery

GraphQL update and POS improvements

Merchant Support avatar
Shared by Merchant Support • January 29, 2025
  • Our app was updated to use Shopify’s GraphQL Admin API, which is now Shopify’s preferred technology for building APIs. This shift ensures that our app aligns with Shopify’s latest requirements and moves away from the legacy REST API. By adopting GraphQL, we’re able to provide a more efficient, stable, and future-proof experience for your store.
  • We’ve added a new setting that lets you remove restrictions on the new POS extension. You can now display all available times, dates, and products in the POS app.

    This setting also allows you to use the POS schedule tile similarly to the POS link tile, which will be deprecated on February 28th. Make sure to switch to our newest POS tiles in time. For more details, take a look at our Shopify POS article.
Improvement
Zapiet - Rates by Zip Code

GraphQL update and rate issue bug fixes

Merchant Support avatar
Shared by Merchant Support • January 28, 2025

Improvement

We’ve updated our app to use Shopify’s GraphQL Admin API, which is now Shopify’s preferred technology for building APIs. This shift ensures that our app aligns with Shopify’s latest requirements and moves away from the legacy REST API. By adopting GraphQL, we’re able to provide a more efficient, stable, and future-proof experience for your store.

Bug fixes

  • An issue was identified where rates from disabled zones appeared on the checkout page. This has been resolved, and rates from disabled zones no longer display during checkout.
  • Disabling rates previously left the carrier service visible in Shopify’s shipping and delivery settings. This has now been resolved, and the carrier service is correctly removed when rates are disabled.
  • Our team successfully resolved a temporary issue that was preventing the app from being installed through the Shopify store.
Improvement
Zapiet - Pickup + Delivery
Zapiet - Product Rates
Zapiet - Rates by Zip Code

Week 4 • Cart attributes, conditional activation, and general bug fixes

Merchant Support avatar
Shared by Merchant Support • January 24, 2025

Another productive week is behind us!

Zapiet - Pickup + Delivery

  • We fixed an issue where cart attributes weren’t cleared when both physical and digital products were added to the cart, but the physical product was later removed. Now, attributes are cleared as expected when only a digital product remains in the cart.
  • Stores using Pickup Only mode experienced an issue where orders were coming in without attributes or tags. This has been resolved, and pickup-only orders are now processed correctly.
  • Previously, our conditional activation feature had trouble recognizing collections with special characters in their names. We're happy to share that this issue has been resolved, and the feature now fully supports special characters.
  • Our Order Status extension previously displayed a leading zero for times in 12-hour format (e.g., 01:23 PM). This issue has been resolved, and times are now displayed correctly without the leading zero.

Zapiet - Rates by Zip Code

We addressed an issue where the app interface failed to load on both desktop and mobile devices for some stores, and rates were not functioning correctly. This has been resolved, and the app is now fully operational and working as expected across all platforms.

Zapiet - Product rates

We fixed an issue where translation keys were mistakenly displayed on the Support page. This has been resolved, and the Support page now shows the correct text.

Improvement
Zapiet - Pickup + Delivery
Zapiet - Rates by Zip Code
Zapiet Eats

Week 3 • Notifications and rates bug fixes

Merchant Support avatar
Shared by Merchant Support • January 17, 2025

We smashed more bugs this week!

Zapiet - Pickup + Delivery

Previously, the default text for the 'Order ready for pickup' SMS message asked customers to 'bring your email' instead of 'bring your text message.' We've updated the wording, and the SMS messages now display the correct text to avoid any confusion.

Zapiet Eats

There was an issue where the ‘Customer feedback’ email notification wasn’t being sent after an order was placed. Our team has resolved this, and feedback emails are now being sent as expected.

Zapiet - Rates by Zip Code

There was a temporary issue where rates wouldn't work on the checkout page until the merchant reapproved a recurring charge. This has been resolved, and the app is fully operational again.

Improvement
Zapiet - Pickup + Delivery
Zapiet - Product Rates
Zapiet Eats

Week 2 • Staff accounts, email notifications and general app bug fixes

Merchant Support avatar
Shared by Merchant Support • January 10, 2025

Zapiet - Pickup + Delivery

  • When the pickup frequency was set to minutes, the ‘Order ready for pickup’ notification incorrectly displayed the pickup time as "between [hour]" (e.g., "between 13:00"). This format was intended for custom pickup frequencies, not for minute-based ones. The issue has now been fixed, and pickup times with minute-based frequencies will correctly display as "at [hour]" (e.g., "at 13:00").
  • On the Locations page, there was an issue on the Essential plan where the 'Pickup order limits' options couldn’t be selected as the plan upgrade pop-up window wasn’t appearing. This has now been resolved, and the upgrade prompt will correctly appear when selecting an order limit setting.

Zapiet Eats

There was an issue where Shopify staff accounts with limited permissions couldn’t view orders, even though the correct permissions were granted. This has now been resolved, and Shopify staff accounts can access orders as expected.

Zapiet - Product rates

There was a temporary issue where the app would become unresponsive and display a blank screen when trying to access it. This has now been fixed, and the app is back to working as expected.

Improvement
Zapiet - Product Rates

Week 1 • Get support links and collection bug fix

Merchant Support avatar
Shared by Merchant Support • January 03, 2025

Zapiet - Pickup + Delivery

Need help? You can now reach our support team faster by clicking the ‘Get Support’ button in the top-right action menu, either in the app or on the Apps and Sales Channel page.

Zapiet - Product Rates

We fixed an issue that caused stores with 30+ collections to experience synchronization problems with our app. Now, all collections are displayed correctly in the app.

Week 52 • API documentation update, graph, rates and general bug fixes

Merchant Support avatar
Shared by Merchant Support • December 27, 2024

We squashed more bugs this week! 🐛

Zapiet - Pickup + Delivery

  • An issue in non-English stores caused the widget calendar to display only 'Saturday' as the day of the week. We're happy to share that this has been fixed, and the days of the week now appear correctly in the calendar.
  • Previously, custom code to disable dates didn't work with product date restrictions. This issue has been resolved, and the custom code now disables dates as expected!
  • If the fulfilled order was modified and the delivery option was changed, it would result in a blank screen, preventing the order from being reopened. This issue has now been resolved.
  • When using custom-drawn delivery validation, the app didn’t select the closest location. This has now been fixed, and the app will correctly choose the nearest location on the drawn map.

Zapiet - Rates by Zipcode

Merchants using the Carrier Service rate mode encountered an issue where Shopify's backup rate was applied at checkout because our app didn’t return rates quickly enough. We've improved the rate response time for our rates, ensuring the Shopify backup rate no longer appears.

Zapiet - Rates by Distance

The rate calculation and response time graphs on the app dashboard weren’t updating or working correctly. This issue has been resolved, and the graphs now display accurately as expected.

Improvement
Zapiet Eats

Draft orders support and bundles bug fixes

Merchant Support avatar
Shared by Merchant Support • December 19, 2024

Improvements

Great news for restaurants that create lots of draft orders! You can now add Eats attributes directly to your draft orders and manage them in your Eats Orders tab.

Bug fixes

  • Our Bundles feature had a few issues, like the infinity spinner, bundles not displaying products or images, and bundles not being added to the menu. The good news is, our team has fixed everything, and bundles are now working correctly!
  • We’ve fixed an issue where the order creation timestamp was incorrectly showing orders as being created 8 hours in the future.
  • We noticed that the checkout wording configured in the Text and Design settings wasn’t displaying correctly on the checkout page. Our team has resolved the issue, and the wording on the checkout page should now match what you’ve set in the app. Thank you for bringing this to our attention!
  • Previously, email notifications were displaying the currency in British pounds (£), even if the store used a different currency. We’ve resolved this issue, and the correct currency now appears in the email notifications.