Zapiet News Center

Zapiet - Pickup + Delivery

• The Delivery validator and Product delivery info widgets now appear in the Storefront status card on the app dashboard, showing whether they are enabled and allowing you to enable them in your theme directly.

• The design settings for your email notifications now displays a live preview that updates as you make changes.

• Features that aren't included in your plan are now greyed out with the required plan shown.

• The Create discount button on Shopify's Discounts page now opens a dedicated page, where you can create pickup, delivery, or shipping discounts.

• Page spacing throughout the app has been updated to match the Shopify admin, for a cleaner and more consistent experience.

• Customers can no longer select a same-day shipping time slot that has already started. Once all of today's slots have started, the calendar moves to the next available day.

• Previously, if a location had a product date restriction allowing delivery on dates that had already passed, as well as a restriction disabling delivery on upcoming dates, customers could see a "no delivery availability" error. This has been resolved, and the calendar now shows available dates as expected, with the disabled dates excluded.

• Pickup, delivery and shipping details saved from More actions > Zapiet - Pickup + Delivery modal now save correctly in Firefox, matching the behaviour in Chrome and other browsers.

Zapiet - Rates by Distance

• You can now choose to ignore the coordinates Shopify provides with customer addresses, so distances are calculated from the address itself when Shopify's coordinates are inaccurate. To enable this feature, please contact our support team via chat.

• States, provinces, and prefectures are now listed alphabetically when setting up a location, across all countries.

Zapiet - Rates by Zipcode

• The Logs page now includes a Zip code column showing which postal code matched each rate request, making it easier to troubleshoot why a particular rate was shown.

Zapiet - Product Rates

• Automated collections with more than one condition now sync to the app correctly, fixing an issue where a collection could disappear from the app after a new condition was added in Shopify.

Zapiet - Pickup + Delivery

• Action buttons such as Save, Cancel, and Export now appear directly when using the Shopify mobile app, instead of being hidden behind the action menu.

• Sidekick can now use our help documentation when answering questions, giving more accurate guidance and pointing you to the right support guides.

• We've added more default values in the initial setup guide to help new merchants get set up faster, and the review page spacing has been updated to make the configured settings easier to review.

Zapiet Eats

• A new setting lets customers order from two menus at the same time when the menus share the same schedule, so a store with separate menus no longer has to combine them or make customers check out twice. You can enable this in Settings > Ordering page > Allow mixed menu ordering.

• When Allow mixed menu ordering is disabled, a confirmation now appears when a customer switches menus with items already in their cart, before the cart is cleared. The wording of this message can be customised in Settings > Text and Design.

Zapiet - Rates by Zipcode

• The price-based and weight-based rate sections are now expanded by default when creating a location, and their expanded or collapsed state is retained between visits.

Zapiet - Rates by Distance

• The Create and edit location page has been redesigned to make adding the address easier, including a map you can use to drop a pin and set exact coordinates when an address cannot be located automatically.

Zapiet - Product Options

• Creating a new option from Settings > Options list now opens the create option page correctly, fixing an issue where a blank screen could appear instead.

Improvements

• Product variant details are now shown on the Product Options tile in Shopify POS, so your staff can tell at a glance which item they are applying options to when the same product appears in the cart more than once.

• Order volume and revenue insights now update as soon as a new order is placed, instead of taking up to ten minutes to catch up.

• When an error is triggered while editing an option inside a group, you now stay on the option page rather than being returned to the group page, making it easier to correct and save your changes.

• The error message shown when a negative option charge is entered has been shortened to "Negative charges are not supported."

Bug fixes

• Options with long help text now display correctly in Shopify POS, resolving an issue where the layout prevented the option from being selected and blocked the order from being completed.

• Removing an option from a group and then creating a new one without saving no longer pre-fills the new option with details from the last option in the group.

Zapiet - Pickup + Delivery

• If you use our checkout widget, the Zapiet order details are now saved to your orders as order metafields, alongside the existing order attributes. You can also switch to a metafields-only mode for faster widget loading. If you are interested, contact our support team via chat to learn more about this option, or take a look at our Order metafields guide for more information.

• You can now receive email alerts when your account credit runs low, with a customisable balance threshold and up to five additional recipients. Follow-up reminders and a service-paused notice are also sent if the balance continues to fall.

• The initial setup guide and dashboard have been refreshed with a more readable layout and clearer wording, providing a smoother onboarding experience for new merchants.

• On the Horizon theme, the checkout button in the cart drawer now takes customers to the cart page, where they can choose pickup or delivery, rather than sending them straight to checkout.

Zapiet - Rates by Distance

• The setup guide has been updated with a streamlined sequence of steps, with Test rates as the final step.

Zapiet - Product Rates

• During install, the dashboard and navigation no longer appear before a plan has been selected. You now see only the plan selection screen until a plan is chosen, and a button that previously displayed a missing translation label now shows its proper text.

Zapiet - Product Options

• New installs no longer load both the old and new versions of the widget in the theme, so only the current version is shown on the storefront.

Improvements

• You can now decline reservation requests and give the guest a reason, in the same way you cancel an order, so you are no longer limited to only confirming or editing a pending request.

• A sound notification can now be enabled for locations that accept orders automatically, so your kitchen still hears an audible alert when a new order lands, even though it is accepted without a pop-up. You can find this setting in Orders > Select your location > Sound: On/Off.

• Order reports can now be run by the date an order was placed as well as the order fulfilment date. Try out the new Date: based on filter in the Reports tab.

• Product date restrictions have a new Unavailable until further notice option. Set only a start date and the product stays blocked from that date onwards until you remove the restriction, making it easier to hide a product for all future dates.

• Date-restricted variants are now greyed out directly in the product pop-up on the order page, so customers can no longer add an unavailable size or option to the cart and hit an error later at checkout.

Bug fixes

• The Total orders report chart now plots your daily orders again, resolving an issue where the graph could appear empty even though the table below it listed orders correctly.

• Saving changes with the Shopify admin set to French now works correctly, fixing an issue where a longer translated confirmation message could stop locations and menus from saving.

• Active method badges for pickup, delivery, and dine-in now show green when the admin is viewed in another language, instead of appearing grey.

Improvements

• A new reservation alert has been added to the Orders dashboard. Teams with access to both orders and reservations are now notified with a pop-up and a sound the moment a new reservation comes in, so nothing is missed.

• Reservation emails have been redesigned to match our other templates, now displaying your logo with clean, consistent formatting across every reservation notification.

• The Disable automatic modal popup setting, along with the pick-up, delivery, and dine-in top bar button labels, is now available on all stores in Settings > Widget settings.

• German, Spanish, and French date, time, and translations have been audited and improved, so dates follow each language's local format with a 24-hour clock and customer-facing text is fully translated.

• Sidekick can now use our Zapiet Eats help documentation when answering questions, giving more accurate guidance and pointing you to the right support guides.

• You can now show the menu name independently for pickup and delivery, giving you more control over exactly what customers see for each method. This is not recommended when offering more than one menu.
  If you'd like this enabled on your store, please contact our support team on chat.

Bug fixes

• The wording in the new install setup guide has been updated, keeping the Preview your storefront step accurate.

• Your widget now displays in Spanish when Spanish is the store's published language, instead of falling back to English.

• You can now return to the main settings page from the ordering page settings using the back button or breadcrumbs, fixing an issue that previously kept you on the page.

• Reservations now display in your store's chosen time format on the Reservations page, respecting a 24-hour clock instead of always showing 12-hour times.

Zapiet - Rates by Zip Code

Improvements

• We're happy to share that you can now use postal code ranges when setting up your zones. Enter a start and end code separated by a colon, for example 10000:10500, and the zone covers everything in between instead of you listing each code by hand. This is the quickest way to build a zone that spans a large contiguous area. You can read more about it in our Creating a delivery zone article.

• We've also released postal code exclusions, which pair nicely with ranges. Each zone can hold its own list of excluded postal codes alongside the postal codes, wildcards and ranges it already covers, so if there are a few codes inside a range or a partial code match that you don't serve, add them to the exclusion list rather than breaking the range into smaller pieces. An excluded code can still be served from a different zone, so you can price those spots separately if you do deliver there.

• The create and edit zone page has been redesigned. A coverage summary beneath the postal code fields updates as you type so you can see exactly what your zone covers, ranges are visually highlighted so they stand out from single codes, and validation messages now point to the specific entry that needs attention.

Bug fixes

• On stores whose primary language is not English, opening an existing rate for editing showed an empty rate name field. This has been resolved and the rate names are now stored against your store's primary language, existing rates display correctly, and any rate that cannot be saved now returns a clear error message.

• Fallback rates are now returned for postal codes that fall outside all of your zones, fixing an issue where no rate was shown at all.

Zapiet - Rates by Distance

The AI setup wizard is available again, so you can set up your rates by describing what you need rather than configuring everything by hand.

Zapiet - Product Options

• The AI setup wizard now supports the Buttons option type, so you can ask it to build button based options complete with single or multiple selection, minimum and maximum selection limits, and per value charges.

• Conditional activation rules created through the AI setup wizard are now applied immediately, fixing an issue where they only took effect after the options page was saved again.

Improvements

• Zapiet Eats is now available in Turkish across both the admin and your ordering page, so Turkish stores no longer need to translate everything by hand.

• The legacy widget now waits until a customer opens it before loading Google Maps, and reuses address suggestions within the same page session. If you use your own Google Maps key, you should see fewer billed requests. Nothing changes in how the widget looks or behaves.

• The POS schedule order tile has been rebuilt so your staff can schedule any product, use all three ordering methods, and add custom sales. A new setting controls whether staff can schedule to other locations or only to the one they are logged into.

• The plans page has a refreshed design that makes your plan's inclusions and order allowance clearer.

Bug fixes

If you have removed all dietary restrictions and allergens in Settings, your order page no longer falls back to our default list, and the filter button is now hidden entirely when there is nothing to filter by.

Improvements

New installs and reinstalls of Zapiet Eats now start on the latest version of the storefront widget, so your ordering page uses the current experience from the outset instead of the legacy one. Stores that are already installed keep whichever version they are on, and support can still pin a store to the older widget if needed.

Improvements

• You can now have the date picker hidden on your ordering page for pickup, delivery, or both, while still collecting a preferred time. This is useful if you only take same-day orders. If you'd like this set up on your store, please contact our support team on chat.

• The Show time picker setting has moved to sit directly below the slot frequency selector for both pickup and delivery in Locations, keeping your scheduling settings together.