Zapiet News Center

Zapiet - Pickup + Delivery

• If you use our checkout widget, the Zapiet order details are now saved to your orders as order metafields, alongside the existing order attributes. You can also switch to a metafields-only mode for faster widget loading. If you are interested, contact our support team via chat to learn more about this option, or take a look at our Order metafields guide for more information.

• You can now receive email alerts when your account credit runs low, with a customisable balance threshold and up to five additional recipients. Follow-up reminders and a service-paused notice are also sent if the balance continues to fall.

• The initial setup guide and dashboard have been refreshed with a more readable layout and clearer wording, providing a smoother onboarding experience for new merchants.

• On the Horizon theme, the checkout button in the cart drawer now takes customers to the cart page, where they can choose pickup or delivery, rather than sending them straight to checkout.

Zapiet - Rates by Distance

• The setup guide has been updated with a streamlined sequence of steps, with Test rates as the final step.

Zapiet - Product Rates

• During install, the dashboard and navigation no longer appear before a plan has been selected. You now see only the plan selection screen until a plan is chosen, and a button that previously displayed a missing translation label now shows its proper text.

Zapiet - Product Options

• New installs no longer load both the old and new versions of the widget in the theme, so only the current version is shown on the storefront.

Improvements

• You can now decline reservation requests and give the guest a reason, in the same way you cancel an order, so you are no longer limited to only confirming or editing a pending request.

• A sound notification can now be enabled for locations that accept orders automatically, so your kitchen still hears an audible alert when a new order lands, even though it is accepted without a pop-up. You can find this setting in Orders > Select your location > Sound: On/Off.

• Order reports can now be run by the date an order was placed as well as the order fulfilment date. Try out the new Date: based on filter in the Reports tab.

• Product date restrictions have a new Unavailable until further notice option. Set only a start date and the product stays blocked from that date onwards until you remove the restriction, making it easier to hide a product for all future dates.

• Date-restricted variants are now greyed out directly in the product pop-up on the order page, so customers can no longer add an unavailable size or option to the cart and hit an error later at checkout.

Bug fixes

• The Total orders report chart now plots your daily orders again, resolving an issue where the graph could appear empty even though the table below it listed orders correctly.

• Saving changes with the Shopify admin set to French now works correctly, fixing an issue where a longer translated confirmation message could stop locations and menus from saving.

• Active method badges for pickup, delivery, and dine-in now show green when the admin is viewed in another language, instead of appearing grey.

Improvements

• A new reservation alert has been added to the Orders dashboard. Teams with access to both orders and reservations are now notified with a pop-up and a sound the moment a new reservation comes in, so nothing is missed.

• Reservation emails have been redesigned to match our other templates, now displaying your logo with clean, consistent formatting across every reservation notification.

• The Disable automatic modal popup setting, along with the pick-up, delivery, and dine-in top bar button labels, is now available on all stores in Settings > Widget settings.

• German, Spanish, and French date, time, and translations have been audited and improved, so dates follow each language's local format with a 24-hour clock and customer-facing text is fully translated.

• Sidekick can now use our Zapiet Eats help documentation when answering questions, giving more accurate guidance and pointing you to the right support guides.

• You can now show the menu name independently for pickup and delivery, giving you more control over exactly what customers see for each method. This is not recommended when offering more than one menu.
  If you'd like this enabled on your store, please contact our support team on chat.

Bug fixes

• The wording in the new install setup guide has been updated, keeping the Preview your storefront step accurate.

• Your widget now displays in Spanish when Spanish is the store's published language, instead of falling back to English.

• You can now return to the main settings page from the ordering page settings using the back button or breadcrumbs, fixing an issue that previously kept you on the page.

• Reservations now display in your store's chosen time format on the Reservations page, respecting a 24-hour clock instead of always showing 12-hour times.

Zapiet - Rates by Zip Code

Improvements

• We're happy to share that you can now use postal code ranges when setting up your zones. Enter a start and end code separated by a colon, for example 10000:10500, and the zone covers everything in between instead of you listing each code by hand. This is the quickest way to build a zone that spans a large contiguous area. You can read more about it in our Creating a delivery zone article.

• We've also released postal code exclusions, which pair nicely with ranges. Each zone can hold its own list of excluded postal codes alongside the postal codes, wildcards and ranges it already covers, so if there are a few codes inside a range or a partial code match that you don't serve, add them to the exclusion list rather than breaking the range into smaller pieces. An excluded code can still be served from a different zone, so you can price those spots separately if you do deliver there.

• The create and edit zone page has been redesigned. A coverage summary beneath the postal code fields updates as you type so you can see exactly what your zone covers, ranges are visually highlighted so they stand out from single codes, and validation messages now point to the specific entry that needs attention.

Bug fixes

• On stores whose primary language is not English, opening an existing rate for editing showed an empty rate name field. This has been resolved and the rate names are now stored against your store's primary language, existing rates display correctly, and any rate that cannot be saved now returns a clear error message.

• Fallback rates are now returned for postal codes that fall outside all of your zones, fixing an issue where no rate was shown at all.

Zapiet - Rates by Distance

The AI setup wizard is available again, so you can set up your rates by describing what you need rather than configuring everything by hand.

Zapiet - Product Options

• The AI setup wizard now supports the Buttons option type, so you can ask it to build button based options complete with single or multiple selection, minimum and maximum selection limits, and per value charges.

• Conditional activation rules created through the AI setup wizard are now applied immediately, fixing an issue where they only took effect after the options page was saved again.

Improvements

• Zapiet Eats is now available in Turkish across both the admin and your ordering page, so Turkish stores no longer need to translate everything by hand.

• The legacy widget now waits until a customer opens it before loading Google Maps, and reuses address suggestions within the same page session. If you use your own Google Maps key, you should see fewer billed requests. Nothing changes in how the widget looks or behaves.

• The POS schedule order tile has been rebuilt so your staff can schedule any product, use all three ordering methods, and add custom sales. A new setting controls whether staff can schedule to other locations or only to the one they are logged into.

• The plans page has a refreshed design that makes your plan's inclusions and order allowance clearer.

Bug fixes

If you have removed all dietary restrictions and allergens in Settings, your order page no longer falls back to our default list, and the filter button is now hidden entirely when there is nothing to filter by.

Improvements

New installs and reinstalls of Zapiet Eats now start on the latest version of the storefront widget, so your ordering page uses the current experience from the outset instead of the legacy one. Stores that are already installed keep whichever version they are on, and support can still pin a store to the older widget if needed.

Improvements

• You can now have the date picker hidden on your ordering page for pickup, delivery, or both, while still collecting a preferred time. This is useful if you only take same-day orders. If you'd like this set up on your store, please contact our support team on chat.

• The Show time picker setting has moved to sit directly below the slot frequency selector for both pickup and delivery in Locations, keeping your scheduling settings together.

Improvements

• Customers can now remove items from their cart straight from the product card. Quick remove appears once a product has been added, works independently of Quick add so you can enable either one on its own, and comes with three button styles: a minus sign, a cart with a minus sign, or the quantity indicator itself, where clicking the number reduces the quantity.

• Quick add and Quick remove have moved into a new Actions section under Product card, sitting between Layout and Visible details, along with their customisation options. Quick add now offers a choice of plus or cart icon, and the View button can be shown as the word View or as an eye icon.

• Adding a link to your ordering page from your store is now guided from inside Zapiet Eats, so you no longer need to follow a manual setup guide to get a button in place.

• The Image position setting is now hidden when Show image is turned off, and your saved position is kept for when you switch images back on.

Improvements

• Borders are now customisable. A new Borders section lets you set the thickness and colour of your product card borders and of the quick add and remove buttons, so the ordering page sits more naturally alongside your theme.

• You can now show every available reservation time slot as soon as the booking form loads. This optional setting removes the need for customers to click View full availability, making it easier to see the full range of times and book with confidence.

• Reports can now be filtered by payment status, so you can generate reports for paid orders only and keep your figures accurate.

• Discount settings have moved out of Advanced settings and into the General section, below Product options, making them easier to find.

Bug fixes

• Today's inventory now shows the correct menus as soon as you switch location, resolving an issue where menus from the previously selected location stayed on screen until the page was refreshed.

• A banner has been restored above the App proxy address search provider in Settings > Widget settings, letting you know when a Google Maps API key is needed because OpenStreetMap coverage is limited in your country.

• Breadcrumbs on Widget settings, Ordering page, Standards and formats, and Data protection now read Settings instead of repeating the page title, giving you a clear path back.

• The error message shown when a held time slot expires is now available in Settings > Text and design, so you can edit and translate it for your store's languages.

Zapiet - Pickup + Delivery

• Merchants on the Advanced and Professional plans can add additional paid locations as expected, rather than being shown an upgrade prompt.

• When a store comes out of Shopify's frozen state, the app now reactivates on its own.

• The delivery validator now validates postcodes added in decorative fonts, as well as those pasted with invisible spaces.

• Saving your Onfleet integration without an API key now shows a clear error beneath the field.

Zapiet Eats

• The plans page has been redesigned to show your plan details and pricing more clearly.

• Zapiet Eats is now available in Swedish across the admin, storefront, checkout extensions, and point of sale.

Zapiet - Rates by Distance

• The Latest news and updates panel on the dashboard now loads correctly, resolving an issue where it showed a "Failed to load data" error.

Zapiet - Rates by Zipcode

• The AI wizard now handles postal code ranges correctly, avoids duplicate zone confirmations, and clearly flags ranges entered in the wrong order.