Reservation requests, order notifications, and general bug fixes
Shared by Clemency
• September 11, 2026
Improvements
- You can now decline reservation requests and give the guest a reason, in the same way you cancel an order, so you are no longer limited to only confirming or editing a pending request.
- A sound notification can now be enabled for locations that accept orders automatically, so your kitchen still hears an audible alert when a new order lands, even though it is accepted without a pop-up. You can find this setting in Orders > Select your location > Sound: On/Off.
- Order reports can now be run by the date an order was placed as well as the order fulfilment date. Try out the new Date: based on filter in the Reports tab.
- Product date restrictions have a new Unavailable until further notice option. Set only a start date and the product stays blocked from that date onwards until you remove the restriction, making it easier to hide a product for all future dates.
- Date-restricted variants are now greyed out directly in the product pop-up on the order page, so customers can no longer add an unavailable size or option to the cart and hit an error later at checkout.
Bug fixes
- The Total orders report chart now plots your daily orders again, resolving an issue where the graph could appear empty even though the table below it listed orders correctly.
- Saving changes with the Shopify admin set to French now works correctly, fixing an issue where a longer translated confirmation message could stop locations and menus from saving.
- Active method badges for pickup, delivery, and dine-in now show green when the admin is viewed in another language, instead of appearing grey.